Returns and Exchanges

If you are not 100% satisfied with your purchase you can return for a full refund or exchange within 60 days. No questions asked.

How to Return

Email us at and we will respond you within one business day. Refunds will be issued to the original credit card or paypal account used for purchase. Livity is unable to refund return shipping costs.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Typically takes 12 hours for transfer to process.


We will exchange your item if defective or damaged during shipping. Shipping costs will be covered by Livity. If you need to make an exchange please email us at or call at 804-655-8092.


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